General WeaveGrid FAQs
- I’m unable to log in with multifactor authentication, what do I do?
- How can I disable Multifactor Authentication on my account?
- How can I keep my WeaveGrid account secure?
- Does WeaveGrid account for my solar hours? What is the Rooftop solar charging add-on?
- I’m having trouble with the WeaveGrid app, what do I do?
- How do I use the WeaveGrid app?
EVConnectNC Program
- I tried to override or cancel my Automatic Smart Charging schedule and ‘Charge Now’, but my car isn't charging. What should I do?
- How does Automatic Smart Charging work with my home charging station?
- What are Charge Preferences and how do they work?
- Do I need to have specific charging equipment to participate?
- What electric vehicles and home charging stations are qualified to participate?
- What are the steps to get enrolled and how long does it take?