As a Tesla 3rd party authorized partner, WeaveGrid requires a set of access permissions to deliver you a seamless EV program experience. This official 3rd party access enables the highest level of security and user control. WeaveGrid will never interact with your vehicle in any way outside of the specific requirements for the utility program you are participating in.
WeaveGrid is committed to securing user data and we maintain stringent data security procedures, as detailed in our privacy policy.
To connect your vehicle to WeaveGrid, we require the following three types of access:
- Vehicle Information
- Vehicle Location
- Vehicle Charging Management
For newer Tesla models you will also need to set up a virtual key in the Tesla app.
More on each type of Tesla account permission
Here is how we utilize the information in each type of access:
- Vehicle Information: WeaveGrid needs access to your car’s status and charging information
- Vehicle Location: Your car’s location is required to share insights about your charging activity with you and your utility. For programs with Automatic Smart Charging, WeaveGrid only manages your charging when the vehicle is plugged in at your specified home address. WeaveGrid will never attempt to manage your charging when away from home.
- Vehicle Charging Management: These settings are used to set and update charging schedules for the vehicle (only if applicable to the program).
If you are participating in a utility program that includes Automatic Smart Charging, you will need to provide access to Vehicle Information, Vehicle Location, and Vehicle Charging Management to proceed in the sign up flow.
If your utility program does not include Automatic Smart Charging, then Vehicle Information and Vehicle Location are the two required access permissions to proceed. Please contact WeaveGrid Support for assistance.
Virtual Key Enablement
As an additional security measure, most Tesla models require a virtual key when connecting to third-party software. Use this link to set up a new third-party virtual key in the Tesla app. The virtual key is stored directly on your vehicle for additional security, and ensures all charging commands sent by WeaveGrid are verified.
Please note that the virtual key is not a vehicle key and cannot be used to drive or unlock your vehicle. Virtual keys are beneficial because they provide secure end-to-end encryption between your vehicle and the WeaveGrid application.
If you have more than one Tesla participating, scan the QR code linked here and hit “approve” in the Tesla app for one vehicle, then switch cars in the app, and scan the code again to complete the task again.
Video Tutorial
[ https://youtu.be/_9uCleQma78 ]
Still have questions? Please consult our Privacy Policy or reach out to WeaveGrid Support.
Recommended: Alternate Charging Days
Whenever possible, alternate which vehicle you charge on different days.
If you typically charge each vehicle on separate days, Automatic Smart Charging will work normally. Each vehicle will be ready by the time you've set in the WeaveGrid dashboard.
If you need to charge multiple vehicles on the same day, try one of the following options:
Option 1: Update your “Ready By” time in the dashboard
If you frequently charge both vehicles back-to-back:
- Before plugging in the first vehicle, update the "Ready By" time in your WeaveGrid dashboard
- Plug in and charge the first vehicle
- Before plugging in the second vehicle, update the "Ready By" time again
This option avoids using "Charge Now", which could affect your program participation.
Option 2: Use “Charge Now”
If needed, you can:
- Plug in the first vehicle
- Use "Charge Now" in your charger or vehicle app to start charging immediately
- Once the first vehicle has enough charge, swap it out for the second vehicle
We recommend avoiding this option when possible, as it can lead to overrides, which can affect your participation.
For more information, please email EVconnectNC-support@weavegrid.com for assistance.